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corporate file

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This is not my story. I wish it was. I am not that cool tho’. This is a story I heard a while back from someone very dear to me. I loved it and I thought everyone should read it. In my mind this is the kind of story you tell your grandkids to be honest. His name is Ștefan, a Team Leader and also a Fashion Designer student at London College of Fashion. The story goes like this: I was working for one large American corporation and coincidentally, it was also my first job. I had been dealing with crazy customer demands, system errors, convoluted situations caused by improper handling of situations and all in all, messy situations. One may say working in call center and customer service is hell, but I may say it is one of the most rewarding experience I was able to get. Amongst its…

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