toxic workplace


I guess most of you already know that I’ve worked for a large American corporation as a Customer Experience agent. That’s just a fancy title for Call Center, just letting you guys know this right now so we can get that out of the way. And I also managed to survive two years and three months at that job. Some will say that’s nothing, but I had people telling me „That’s too much time in a Call Center”. The weird thing is, I agree with both statements equally (but that’s another conversation, for another sunny day). Being a Call Center agent has taught me a lot of things, and I bet the people who also worked in this toxic environment will agree, that patience is the one good thing we all learnt to master because of this job. Am I right or am I right? Unfortunately, there are a lot…

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